Answers on your website, in seconds.
A chat on your website that knows your association. It answers members, delegates and visitors straight away, from your own pages and documents, and hands anything unclear to your team.
Your website, with an assistant.
This is how it looks on a member's screen. It answers for a fictional association, the Lumen Society for Sleep Medicine. Open the chat and ask anything.
Lumen Congress 2027
The annual meeting of the European sleep medicine community.
Live demo: answers are generated by Apertus, running in Switzerland, for a fictional association. Please don't enter personal data. Try German, French or Italian too.
Your front desk, always open.
Answers straight away
Membership fees, deadlines, invoices, certificates, venue: answered in seconds, day and night.
From your own content
It learns from your website, FAQs and PDFs, and points people to the right page.
In their language
Members write in German, French, Italian or Greek, and get the answer in the same language.
Hands over when unsure
Complaints, refunds or anything unclear goes to your team, with the conversation attached.
You stay in control, step by step.
- 01Connect your content
We give it your website, FAQs and key documents. You approve what it may use.
- 02Set the rules
Which topics it answers, which go to a person, and how it hands over.
- 03Test with your team
Your team tries to break it for a week. We fix the gaps.
- 04Switch it on
A small chat bubble on your site. You see every conversation and the top questions.
Good to know.
Can it see member accounts?
Only if you want it to. It can start with public information only, and later connect to your member area to answer "Am I still a member?" or re-send invoices.
What if it gets something wrong?
It only answers from your approved content and says when it isn't sure. Anything sensitive goes to a person, and you can review every conversation.
Does it work with our website?
Yes. It's one small snippet, so it works with WordPress, Joomla, TYPO3, Drupal or any other website.
Where is the data?
The model is Apertus, running in Switzerland. Conversations stay with you and aren't used to train public models.
Your members, answered today.
We can set it up on your website with your own content in a few weeks, starting in draft mode.